Disha Consultant

13 - 18 Years

Bangalore


Job Description

Candidate must have minimum educational qualifications of BE/BTech or equivalent 4+ years degree. MS/MBA would be considered a plus.

Must have experience of managing Operations Managers (managing a team)

Minimum of 13+ years’ experience work in large scale infrastructure support activities

8+ years of proven prior experience managing 24x7 support operations at Project Manager responsibilities

Experience in various functions of Cloud Operations, Presales, Transition, Delivery.

Experience in managing teams in multi/hybrid cloud environments

Extensive hands on experience on complete project life cycle from RFP/RFI to Steady State delivery.

Experience in automation and automation tools

Creates and executes project work plans and revises as appropriate to meet changing needs and requirements

Well versed with ITIL frame work, various delivery models (“Onsite – Offshore”, “Global Delivery Model”, “Dedicated” and “Shared services”, “Global Command Center”) etc.

Suggest Transformation Themes, improvements which can bring in efficiency to the process & hence bring down operational cost.

Be able to govern multiple projects/customers and be the face to customer for delivery escalations and improvements.

Identifies resources needed and assigns individual responsibilities

Be able to provide a solution for new customer requirements.

Manages day-to-day operational aspects of a project dynamics

Reviews critical deliverables prepared by team before passing to customer

Effectively applies support methodologies and enforces project standards

Prepares and Presents engagement reviews on a monthly/quarterly basis to senior management

Minimizes exposure and risk on project

Develops lasting relationships with client personnel that foster client ties

Continually seeks opportunities to increase customer satisfaction and deepen client relationships

Builds a knowledge echo system to manage the 24x7 support project with less or no dependency on people

Excellent abilities in

Salary 20 Lac To 30 Lac P.A.
Industry IT Software - DataBase / Datawarehousing
Work Experience 13 - 18 Years
Qualification B.Tech/B.E, M.B.A/PGDM

Key Skills

Delivery management

Company Profile

Company Name

Client of Disha Consultant, Rajasthan

About Company The Company is a leading Name in Data Transformation and support at Bangalore.
Email ID hr@dishaconsultant.com